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Terms and conditions of sales

1. RESERVATIONS We suggest reserving at least 3 or 4 months in advance since the French hotels are small (10-20 rooms) and are booked early for the summertime. Keep in mind that airlines usually sell out of their best fares many months in advance. If you want to book a trip, fill in the reservation […]

1. RESERVATIONS

We suggest reserving at least 3 or 4 months in advance since the French hotels are small (10-20 rooms) and are booked early for the summertime.
Keep in mind that airlines usually sell out of their best fares many months in advance.
If you want to book a trip, fill in the reservation form and send it to us with a deposit of 30 % of the full amount or full amount if within 4 weeks of hike.
After receipt of the deposit, we will effectuate the reservations of the hotel rooms, taxis and send you a confirmation and a copie of a contract (you will sign and send us back).
The balance of the hike cost is due 30 days prior to the departure date. If final payment is not paid when due, SENTIERS de FRANCE reserves the right to treat the reservation as cancelled.

2. PAYMENT

– By cheques in Euro payable to Sentiers de France
– By credit card (Visa and Master Card)
– By bank to bank transfer

Address your payment to: SENTIERS DE FRANCE –
126 boulevard Béranger – 37000 – TOURS
Bank account number : FR76 3005 6002 3502 3501 1539 715
Name and address of the bank : HSBC – Place Jean Jaurès –
37000 TOURS
Swift code of the bank : CCFRFRPP

You write the number, the date of expiration and the exact name of the keeper of the credit card on the booking form. You send it to us by e-mail or by post-mail or better, use online secure payment.

3. PRICE

Hike prices are based on two persons per hike and double occupancy. Hike prices include

– logistic
– Dinner, night and breakfast or B&B in a double room for nights as
specified in the description of the tour
– luggage transportation
– the road book with 1/25 000ème IGN maps
– Transfers in taxi as specified

Hike prices do not include : airfare and transportation cost up to the first hotel (meeting point), meals other than those stated as included, passport fees, personal and trip cancellation insurance, all items of personal nature such as drinks (even in the meals included), laundry, telephone…

4. TRIP CANCELLATION POLICY

Cancellation from you:

Cancellations must be made in writing (letter of fax).Refunds are given according to the following timetable:

Cancellation received by 30 days prior to the start of the hike: 100 € per person

Cancellation received between:

– 30-21 days prior to the start of the hike : 25 % loss of trip price
– 20-8 days prior to the start of the hike : 50 % loss of trip price
– 7-2 days prior to the start of the hike : 75 % loss of trip price
– within 2 days prior to the start of the hike : 100 % loss of trip price

Exceptions to this cancellation policy cannot be made for any reason, including personal emergencies, weather or illness. You may transfer your reservation from one trip to another (in the same calendar year) by notifying us in writing 30 days prior to the hike for a transfer fee of 100 € per person, after which time our cancellation policy applies. We do the best to satisfy you.

Cancellation by SENTIERS DE France :

If SENTIERS DE FRANCE is obliged to cancel a hike for reasons outside its control or in the case of absolute necessity, SENTIERS DE FRANCE proposes to the customer similar hikes of the same value. The cancellation of the hike and the new proposal will be notified in writing to the customer. He will have a 7 days deadline to choose among the new proposals. After this time and without new registration from the customer, SENTIERS DE FRANCE issues you a full refund of the amount you paid us for the hike. However, we cannot be held responsible for personal expenses you may have incurred in preparation for the trip as the cost of non-refundable airline tickets, pre-paid hotel expenses etc. No financial compensation will be given.

Modification of the hike or the services

If one of the hotels we usually work with, has no vacancy or cannot provide contractual services, SENTIERS DE FRANCE reserves the right to get these services made by another similar hotel in the same town or in the surroundings.

5. AIR AND TRAIN TRANSPORTATION

Please note that air and train transportation is not included in the hike cost. We strongly recommend that you purchase your air tickets, your train tickets to go from French Airport to the hike departure point or rent a car through a travel agent in your country.
Contact us for details needed to make flight, train or car arrangements that will coordinate with your selected hike or have your travel agent call us.

6. CANCELLATION INSURANCE

Trip cancellation is strongly recommended. This will protect you if you should need to cancel for certain necessary reasons such as illness and provides you refunds for transportation and hike in full. Additional insurance for luggage, health/accident is also strongly recommended. See with your travel agent or your insurance company

7. LIMITS ON RESPONSIBILITY

SENTIERS DE FRANCE purchases transportation hotel accommodations and other services from various independent suppliers that are not subject its control. SENTIERS DE FRANCE gives notice that they act only as the agent for the owners contractors and suppliers providing means of transportation and/or all other services and cannot be held responsible for any injury, loss and damage to person or property that may occur in connection with these services.

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All the conditions of practice of the seller of travel or tour operator are specified by the French lows n° 92-645 dated on July 13th, 92 and by statutory orders n° 94-490 dated on June 15th, 94